Coronavirus Service Reassurance from Banks Quarles
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Coronavirus Service Reassurance from Banks Quarles
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WE ARE OPEN AS AN ESSENTIAL SERVICE - OUR SERVICES HELP KEEP YOUR HOME SAFE, SANITARY & RUNNING WITH FULL HEALTH & SAFETY PRECAUTIONS AT THIS DIFFICULT TIME. CALL US 24 HOURS.

Coronavirus Service Reassurance from Banks Quarles

Dear Friends,
With more people staying in their homes during this time we know everyone will need their plumbing, electrical, and HVAC systems working properly. Our business was built on a foundation of caring – about our community, our clients, our employees, our vendors, and our company. As we continue to learn more about the COVID-19 virus, that foundation of caring means we are committed to taking every precaution possible to help keep everyone healthy and safe while we continue to provide these “essential services”.

With this objective in mind, we have implemented several procedures based on CDC recommendations to respond to and reduce the threat of COVID-19, such as:

  • Employees who are able to work from home, will do so
  • In-person group meetings and gatherings will be suspended or handled online
  • Our offices will be sanitized on a set schedule, focusing on all high-contact and high-traffic areas
  • New illness protocols will be put into effect mandating the report of illness at the first sign of any symptom.

What we are doing in the field:

  • Limiting physical contact – including hand shaking with clients and team members
  • Sanitizing hands and the workspace before and after the job
  • Wearing gloves when possible
  • Covering shoes when entering the home
  • Inquiring about illness before entering the home to ensure additional precautions like wearing masks

Health care workers and first responders discount:

  • 25% off all services
  • Priority scheduling
  • 24 hour service with no after hours charges or dispatch fees

We are always here to help. We are committed to serving your household to the best of our ability – and maintaining the lowest health risk possible while doing so. If you have any concerns, we will be happy to discuss solutions with you, or reschedule your appointment.

We will continue to closely monitor the situation and remain dedicated to the health and safety of your families and our team.

Employees are encouraged to follow our “CASCADE” policy:

  • Clean hands often
  • Avoid close contact, including hand shaking with customers and team members
  • Stay home if sick or family members are sick
  • Cover coughs and sneezes
  • Avoid touching eyes, nose, and mouth, with unwashed hands
  • Disinfect and clean frequently touched surfaces
  • Ensure customer unique needs are addressed

We know that plumbing, drains or HVAC problems will occur even during illnesses and health concerns. Many of you have scheduled service or repair appointments, and many more will have unforeseen home service needs during the upcoming days and weeks. We are our here and prepared to serve you and your family in a safe manner.

Sincerely,
Phillip Smitherman

Towns & Cities Served

  • Brent
  • Brookwood
  • Buhl
  • Centreville
  • Coaling
  • Coker
  • Cottondale
  • Duncanville
  • Elroy
  • Fosters
  • Gordo
  • Holt
  • Lake Harris
  • Lake Tuscaloosa
  • Lakeview
  • Adger
  • Abernant
  • McCalla
  • Moundville
  • Northport
  • Peterson
  • Ralph
  • Tuscaloosa
  • Vance
  • West Blocton

ALWAYS READY, BANKS QUARLES RESPECTS YOUR HOME

Our team wear clean uniforms and will keep your home tidy by wearing boot covers and using mats to cover work areas plus we'll always tidy up before we leave.
Aux Mechanical
Banks Quarles
Tuscaloosa AL Plumbers
Banks Quarles

WHY CHOOSE BANKS QUARLES

24/7 EMERGENCY RESPONSE

No matter what your location, we'll send the nearest available technician so you can be sure of a rapid response when you have a plumbing, HVAC or electrical emergency, 24 hours a day, 7 days a week.

THE BEST IN NEW SYSTEMS

From new furnaces to air conditioning systems to standby generators for your home, you can be sure of the ideal system, professionally installed.

UP FRONT PRICING

With per-job pricing quoted to you before work starts and no overtime charge, you can relax with no hidden costs to surprise you.

ON-TIME SERVICE

We schedule appointment times to suit you and are committed to arriving on-time.

5 STAR REVIEWS
  • Jeff N. did a great job fixing my bathtub faucet. He was very personable, attentive to details, and took the time to explain all my options with me. He also showed respect for my home and my family. He is a great asset to the company.

    - Dianne K —
  • Paula and staff - thanks for the quick attentive service Greg gave us once again on the weekend and after hours. Contracts are the way to go!

    — Adele B —
  • Jim was SO thorough & professional! He did an amazing job with solving the problem & explained our options on how to fix it! He was very much on the job & we are very grateful

    — Emilie S —
  • Jim was polite, pleasant and thorough in explanation of what I should expect from his service and with the cost review. He finished the job within a reasonable time. He provided me with the information concerning the Service Partner Plan plus the cost of future services. I appreciated him wearing the booties upon entering my house very much since I remove my shoes at the door. I will be happy to recommend Banks Quarles to all of my friends and family.

    — Yoko S —