“Had an issue with a cracked expansion tank. Michael Rainey and Jamie Staggs came out and the tank replaced, much of the mess (water) cleaned up, and the heater back heating within about an hour. They were both also very friendly and chatted, as well as informative of the situation at hand, as they worked the issue.”
- Steve R.

“Kevin was very helpful and nice. He gives great conversation while doing his job to make you feel very comfortable while he's in your home. And he also makes sure that everything is working correctly before leaving. He definitely gets the job done!!!”

- Danielle T.

“From my initial call through the service work completed, I was treated as a long time valued customer even though it was my first time using Banks Quarles. Everyone was very polite, friendly and helpful. I really appreciate how my service tech, Michael, explained everything and how friendly he was. I am very pleased with the work completed and will be calling on Banks again when in need!”


“Service was beyond my expectations! The servicemen was very knowledgeable and helpful, far superior to many. The names were, Michael Rainey and James Staggs.”

- Bruce E. F.

“Didn’t want to have to call on a Sunday evening, but the leak was too much… we tried tightening the connection… to no avail… Courtney was very pleasant when she answered and assured us BQ could handle the repair this evening… We called around 5:30 and Michael, the technician, was on site by a little after six… Michael was very professional and prompt with his assessment and repair… thank you all for another satisfying experience… we don’t do social media… yall are more than welcome to post this on any platform of your choosing… Thank you… The Heeney’s… Tuscaloosa Alabama 24 05 05…”

- John H.